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Borjit FAQ — All Your Questions Answered in One Place

Whether you have questions about accounts, deposits, withdrawals, bonuses, or gaming — this FAQ page is your fastest resource. Select a category below and find the answer you need.

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What would you like to know?

The Borjit FAQ covers 6 main topics in detail.

Account & Registration

Answers to all questions about opening an account, logging in, resetting your password, and updating your profile.

Deposits & Withdrawals

How to deposit and withdraw via mobile banking, e-wallets, and bank transfer.

Bonuses & Promotions

How to claim and use welcome bonuses, cashback, free bets, and daily offers.

Games & Betting

Rules and guidelines for Live Casino, slots, bingo, and betting — plus how to get started.

Security & Privacy

How to protect your account, keep your information private, and report suspicious activity.

Support & Contact

How to contact customer support, response times, and how to file a complaint.

To create a Borjit account, you'll need an active mobile number or email address, a strong password, and your full name and date of birth. Registration is completely free and takes just 3 minutes. Click here to register.

No. Under Borjit's policy, each person may hold only one account. Creating multiple accounts is strictly prohibited, and if detected, all associated accounts may be suspended.

Click the "Forgot password?" link on the login page. Enter your registered mobile number or email address — an OTP or reset link will be sent to you. Set your new password and log back in.

Yes. Account verification is required for withdrawals and large transactions. Typically, submitting a copy of your national ID or passport is all it takes to complete verification. This ensures the security of your account.

To close your account, contact the support team. Before deletion, make sure your balance is zero and all active bets have been settled. For information on responsible gaming, Responsible Gaming View Page.

Borjit supports deposits via mobile banking, e-wallets, and direct bank transfer. All methods are secure and funds are typically credited to your account instantly.

The minimum deposit on Borjit varies by payment method. For mobile banking, the minimum deposit typically starts from BDT 200. For the latest information, Platform page See.

Withdrawals are typically processed within 15 minutes to 24 hours after approval. Mobile banking and e-wallets are usually the fastest options. For more details, Withdrawal Page See.

Borjit does not charge any additional fees on deposits. However, your mobile banking provider or bank may apply their own transfer fees. Check your payment provider's terms before making a transaction.

If your withdrawal is rejected, you will typically be notified by email or SMS with a reason. Common causes include incomplete account verification, unmet bonus wagering requirements, or incorrect payment details. If the issue persists, contact us at [email protected].

Borjit offers a welcome bonus, first deposit bonus, daily login bonus, cashback offers, referral bonus, and special seasonal promotions. To view all current offers, Promotions page Go.

Each bonus has its own wagering requirement. Typically, you need to wager the bonus amount a specified number of times before you can withdraw. The full terms are listed alongside each offer. Terms and Conditions You'll find full details on the page.

No, bonuses cannot be withdrawn directly. A bonus becomes withdrawable only after its wagering requirements have been met. Once completed, any winnings from the bonus are added to your main balance.

Enter and apply your promo code in the designated field during deposit or in your account settings. Once applied successfully, the associated bonus will be credited automatically.

Borjit offers Live Casino (live dealer tables), slots, bingo, Sports Betting, and much more — with over 500 games available on a single platform. For more details, Live Casino and Bingo View Page.

Yes, Borjit is fully mobile-responsive. All games are playable directly in the browser on any Android or iOS smartphone — no separate app download required.

The minimum bet varies by game. Many games allow you to start betting from as little as BDT 10. Each game page displays the minimum and maximum bet amounts. For more details, Bet page See.

Borjit's Live Casino features dealers in multiple languages, including Bengali-speaking tables and a Bengali interface. To explore everything Live Casino has to offer, Live Casino page See.

Yes. Borjit uses SSL encryption and modern cybersecurity technology. Your personal information is never sold to third parties. For more details, Privacy Policy Read.

Go to the "Security" section in your account settings and enable two-step verification. You can set up 2FA using an OTP sent to your mobile number or via an authenticator app. Once enabled, no one else will be able to access your account.

Change your password immediately and notify the support team. The Borjit security team will investigate and take action promptly. You can also request a temporary account lock if you suspect unauthorized access.

No. Borjit will never ask for your password or OTP by phone, email, or SMS. If anyone contacts you this way, it is a scam — do not share any information and report it to support immediately.

You can reach Borjit support by email at [email protected], or via the live chat feature available on the platform. The support team is available 24 hours a day, 7 days a week.

Live chat typically responds within 2–5 minutes. Email support usually replies within 1–6 hours. For urgent issues, live chat is your fastest option.

To file a complaint, send a detailed message to [email protected]. Including your account number, the date of the issue, and a description of the problem will help us resolve it faster. Borjit takes every complaint seriously.

Yes. Borjit provides full customer support in Bengali. The entire platform and support system have been built with Bangladeshi users in mind.

About Borjit

Borjit is one of Bangladesh's most trusted online gaming platforms, offering hundreds of games in one place — including Live Casino, slots, bingo, and Sports Betting. Borjit's mission is to deliver a safe, transparent, and enjoyable gaming experience for players across Bangladesh.

The Borjit FAQ section is designed to help you find answers on your own, without needing to contact support. From opening an account to making a withdrawal, every step is covered with clear, straightforward answers. If you can't find what you're looking for here, feel free to reach out to our support team directly.

Tips: New questions are added to the FAQ page regularly. If you run into an issue, check here first — most of the time you'll find a quick solution.

Borjit takes responsible gaming very seriously. The platform includes a range of tools that let you set your own limits. If you feel your gaming is getting out of control, Responsible Gaming Visit the page for assistance.

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